Customer Net Promoter Score Dashboard
Background may take 30–60s • Live connected dashboard • Power BI
Rad Tousif Alam
Dhaka,Bangladesh · rad.tousif@gmail.com
Analytics Engineer | Data Engineer | Data Analyst End-to-End Data Solutions
Results-driven data professional with 4+ years of experience in Australia, delivering robust end-to-end analytics and data engineering solutions across FinTech, SaaS, Education, Retail, and Not-for-Profit sectors. Hold a Master’s in Data Analytics from Swinburne University of Technology (Australia) and a B.Sc. in Computer Science & Engineering.
Proficient in SQL, Snowflake, DBT, Tableau, Power BI (DAX, Power Query), Excel, and Python, with proven expertise in data modeling, ETL/ELT pipeline development, data transformation, and scalable analytics workflows. Experienced in designing and automating data pipelines, integrating multiple data sources, and delivering high-performance reporting and interactive dashboards that enable timely, data-driven decisions.
Recognized for strong stakeholder engagement, problem-solving, and time management skills, with a track record of translating business requirements into technical solutions. Adept at collaborating with cross-functional teams to build reliable data architectures, optimize data processes, and ensure data quality and governance. Highly self-motivated, adaptable, and focused on driving measurable impact through modern data engineering and analytics practices.
I am open to new opportunities and look forward to leveraging my expertise in data analysis to drive meaningful insights and business success.
Timeline (2012–2025)
Education
Job
Skills
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Experience
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Data Analyst Pepperstone -
Reporting & Business Analyst The Onemda Association Inc -
Digital Records Analyst Melbourne Metropolitan College -
Customer Service Supervisor Woolworths Supermarkets -
Data Analyst Swoop Analytics -
Data Analyst Swinburne University of Technology -
Research Data Analyst North South University
Skills
Data Analytics & BI
SQL
dbt
Snowflake
Power BI
Tableau
Excel
GA4
Python
Data Management
ETL/ELT Pipeline Design
Data Modelling
Data Visualization
Analytics Engineering
Data Cleansing
Data Quality Assurance
Data Warehousing
Data Governance
Applications & Platforms
Salesforce
Penelope CRM
SQL
JIRA
Github
SharePoint
Power Apps
Projects
Interactive Dashboards
Click the thumbnails below to view the live dashboards.
HR Analytics Dashboard
Background may take 30–60s • Data prep: SQL • Power BI
Monthly Sales KPI Dashboard
Background may take 30–60s • Data prep: Power Query • Power BI
Analytics and Data Engineering
Click the thumbnails to see the pipeline structure
Website Analytics
iamrad.info(GA4) → Google Apps Script API → Supabase → Live Analytics(iamrad.info)
Uber Customer Analytics
Uber Customer Analytics • Ingest CSV files from Google Cloud Storage into BigQuery, transform and model data with dbt, write results back to BigQuery, and build visualizations for insights.
Reports & Analytics Projects
Customer Segmentation Analysis (Sprocket Central Pty Ltd)
Final report • RFM analysis • Tableau dashboard
Marketing Campaign (Portuguese Banking Institution)
EDA • Predictive models (regression, decision trees) • Python
Salary Analysis (Census Income)
Exploratory analysis • Large dataset • Python
Live Analytics
IAMRAD.INFO Insight
Last 7 Days Summary
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Education
Master of Information Technology (Professional Computing)
Specialisation: Data Analytics
Swinburne University of Technology
- Introduction to Data Science
- Applied Business Analytics and Data Visualisation
- Big Data
- Requirements Analysis and Modelling
- Database Systems
- Knowledge Management and Analytics
- User-Centred Design
- Business Information Systems Analysis
North South University
B.Sc Computer Science & Engineering
- Data Structures and Algorithms
- Digital Logic Design
- Database Systems
- Operating Systems Design
- Software Engineering
- Computer Organization and Architecture
- Design and Analysis of Algorithms
- Cyber Security
- Capstone project
Certifications
Virtual Internships
KPMG Data Analytics Consulting Virtual Internship
- Data quality assessment across transactions & customer info
- RFM modelling for customer demographics
- Tableau visualisations for insights
Data@ANZ Program
- EDA on transactions & customer data
- Predictive analysis: regression & decision trees
Online Courses
- Snowflake – The Complete Masterclass (Udemy)
- Introduction to R (DataCamp)
- Data Visualization: Storytelling (LinkedIn Learning)
- Introduction to Data Analysis Using Excel (Rice University / Coursera)
- Getting Started with Power BI Desktop (Coursera)
- Analyze Box Office Data with Seaborn and Python (Coursera)
- Google Analytics for Beginners (Google)
- Advanced Google Analytics (Google)
Vendor Certifications
- SnowPro® Core Certification(Preparing)
💬 Get in Touch with Me
I’m always open to exciting opportunities where I can apply my expertise in data to drive meaningful insights and impactful decisions. My areas of interest include:
- 📊 Data Analysis — uncovering insights and patterns from raw information
- 📈 Data Visualization — transforming complex datasets into clear, compelling visuals
- 📑 Data Reporting — designing reports and dashboards for informed decision-making
- ⚙️ Analytics Engineering — building efficient data pipelines and workflows
Whether you’re looking for collaboration, consultancy, or simply want to discuss the latest trends in data and analytics, I’d be delighted to connect. Let’s explore how we can turn data into actionable knowledge together!